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Lettings and Management Specialists

Who Are We?

Since 2011, Complete Prime Residential has been a leading lettings and management specialist, trusted by thousands of landlords and tenants worldwide. 

With teams on the ground in London, Manchester, Birmingham, Berlin, and Hong Kong — and operations extending to Liverpool, Leeds, Sheffield, Oxford, and beyond — we manage properties across key UK and international markets. We provide a truly one-stop property letting and management service, from the moment you purchase your property to the day you sell it.  

We Manage Every Stage of the Investment Cycle:

  • Handover from the developer 
  • Furnishing & Design to maximise appeal 
  • Lettings & Property Management for long-term performance 
  • Block Management for selected developments 
  • Resales with access to over 70,000 global investors 

 

Key Performance Review:

Award: Negotiator Award Finalist for Best Property Management Company 2024 

We deliver results that most agents can’t — here’s why thousands of international landlords choose us: 

Complete Service

  • Global reach, local expertise — on-the-ground teams based in key UK and international cities.
  • A highly experienced team — with many staff bringing over 5 years of service at Complete, ensuring consistency, knowledge, and trusted expertise.
  • Exclusive developer partnerships – trusted by leading global real estate investment firms.
  • Proactive lettings strategy – often securing tenants before completion.

Complete Support

  • Tech-driven efficiency – Tenancy progression via Goodlord, maintenance via FixFlo, utility setup via JustMoveIn.
  • Multilingual support — our globally based team speaks a wide range of languages, including English, Mandarin, Cantonese, Korean and German allowing us to communicate clearly and confidently in the way that suits you best, ensuring nothing is ever lost in translation.

Complete Transparency

  • Exceptional performance – high occupancy, low arrears, strong yields.
  • All management, handover, and protection service fees are openly published, with no hidden charges. Costs are broken down in detail for both UK and international markets.
  • Landlords receive regular newsletters, performance insights, and updates, while also having 24/7 access to their portfolio through the Complete Access client portal.

What Makes Complete Different?

Complete stands out by delivering superior results through innovation, expertise, and unwavering client focus. We don’t just manage properties—we optimize them for maximum yield and minimal hassle. Here’s why thousands of international landlords trust us over the competition: 

Tech-Driven Property Management System

We leverage cutting-edge tools like Goodlord for seamless tenancy progression, FixFlo for 24/7 maintenance reporting, and Just Move In for effortless utility setups—reducing voids by up to 85% and streamlining operations that traditional agents still handle manually. We also use Thirdfort, an online tool for efficient Anti-Money Laundering checks, minimising disruption to our clients while ensuring full compliance.  

Our leadership team are fully certified by the Association of Residential Letting Agents (ARLA), providing day-to-day oversight with professional rigor. With an average team tenure of over 5 years, we bring deep market knowledge that ensures proactive decisions, from pre-letting strategies to compliance navigation. 

Backed by 750+ glowing reviews on Trustpilot and Google (average 4.5 stars), we’re a Negotiator Award Finalist for Best Property Management Company (2024) —proving we’re not just good, we’re exceptional. 

Achieve 99% occupancy across our $1bn+ portfolio, with an average tenancy term of 14.6 months. We secure rent increases at renewals without losing quality tenants, even in volatile markets, outperforming industry averages by delivering strong, consistent yields. 

Global teams in London, Manchester, Birmingham, Berlin, and Hong Kong offer support in multiple languages, ensuring clear communication and nothing gets lost in translation. From handover snagging to resale networking with 70,000+ active investors, we handle every detail with precision and care. 

Track Record of Success

We consistently outperform the market: 

  • Pre-letting units before completion in key UK developments. 
  • Achieving rent increases at renewal without losing quality tenants. 
  • Maintaining 99% occupancy even in challenging markets. 

What Our Clients Say

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London

4.2
4.3/5

Manchester

4.7
4.6/5

Berlin

4.7
4.6/5

Birmingham

4.4
4.45/5

Our Services

For Landlords & Investors

We often start working with landlords before their property is completed, enabling us to secure tenants early and deliver returns from day one.

We manage a seamless transition from developer to landlord, with full snagging checks, compliance, and reporting.

Choose from a selection of furniture packs tailored to the development — installed in a single day to minimise voids and maximise rental appeal.

From marketing and tenant sourcing to renewals and repairs, we manage every detail of your investment, making property ownership effortless.

Through our sister company 6 Legge Lane, we oversee the smooth running of selected developments.

Sell your property to our global network of motivated investors — minimising disruption and protecting rental income.

Contents protection and rent protection options designed to safeguard your income and asset value.

For Tenants

We work with thousands of tenants worldwide to source and secure their ideal home quickly, professionally, and with ongoing support throughout the tenancy. 

For Developers

Trusted by leading global real estate investment firms to manage investor portfolios and maintain asset performance. 

For Businesses

We help businesses and relocation agents find the right properties for employees and clients, ensuring a smooth move-in process. 

For Landlords & Investors

We often start working with landlords before their property is completed, enabling us to secure tenants early and deliver returns from day one.

For Tenants

Complete are global experts in residential lettings and property management. We work with thousands of tenants internationally to source and secure their ideal home quickly and efficiently.

For Developers

Complete Prime Residential have an exclusive and unique working relationship with a leading global real estate investment firm. We are the only lettings and management business endorsed and entrusted by their investors to manage their global portfolios.

For Business

Our team are well placed to advise both businesses and relocation agents on the best available properties according to their search requirements and support a smooth and efficient completion and move in.

Insights

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